Returns & Exchanges

Due to the perishable nature of our rare international snacks and beverages, we prioritize food safety and quality above all else. We offer returns or replacements for items that arrive damaged, expired, or incorrect to ensure you enjoy the best flavors from around the world.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged or incorrect items along with the original shipping label and packaging within 48 hours of delivery.

• 2.
  Contact the Bodega

  Email our support team at [email protected] with your order number and the photos to initiate your claim.

• 3.
  Verification Review

  Our team will review your request within 24-48 business hours to verify the snack's condition and eligibility for a refund or reshipment.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or ship out a replacement snack at no additional cost to you.